About CCP
Recruitment has changed.
About CCP
Recruitment has changed.
Recruitment has changed. Technology has transformed how people search, connect and hire, but one thing remains constant: people choose people.
At CCP, we believe the best recruitment is built on relationships, trust and genuine human connection. Since 2007, we’ve partnered with organisations and professionals across the customer contact industry, taking the time to understand what makes businesses successful and what motivates people to thrive in their careers.
We’re more than recruiters. We become an extension of your team, offering honest advice, market insight and a personalised approach that puts people first. Every conversation matters, every relationship is valued, and every recruitment journey is tailored to deliver the right outcome.
We’re equally passionate about the experience we create. From the first conversation through to offer and beyond, we work hard to ensure every candidate feels informed, supported and respected, while giving our clients the confidence that every interaction reflects positively on their employer brand.
By combining specialist expertise with a relationship-led approach, we help businesses build stronger teams and professionals find careers where they can genuinely succeed. Because great recruitment isn’t simply about filling vacancies—it’s about creating lasting partnerships that deliver value long after a placement has been made.
About CCP
Recruitment has changed. Technology has transformed how people search, connect and hire, but one thing remains constant: people choose people.
At CCP, we believe the best recruitment is built on relationships, trust and genuine human connection. Since 2007, we’ve partnered with organisations and professionals across the customer contact industry, taking the time to understand what makes businesses successful and what motivates people to thrive in their careers.
We’re more than recruiters. We become an extension of your team, offering honest advice, market insight and a personalised approach that puts people first. Every conversation matters, every relationship is valued, and every recruitment journey is tailored to deliver the right outcome.
We’re equally passionate about the experience we create. From the first conversation through to offer and beyond, we work hard to ensure every candidate feels informed, supported and respected, while giving our clients the confidence that every interaction reflects positively on their employer brand.
By combining specialist expertise with a relationship-led approach, we help businesses build stronger teams and professionals find careers where they can genuinely succeed. Because great recruitment isn’t simply about filling vacancies—it’s about creating lasting partnerships that deliver value long after a placement has been made.
Our Ethos.
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Permanent Recruitment
Permanent Recruitment
We find permanent staff who stay. Every candidate is personally interviewed, reference-checked, and assessed against your role requirements before you see their CV.
Average time to shortlist: 5 working days.
Permanent Recruitment
Permanent Recruitment
We find permanent staff who stay. Every candidate is personally interviewed, reference-checked, and assessed against your role requirements before you see their CV.
Average time to shortlist: 5 working days.
Temporary Staffing
Temporary Staffing
Same-day and next-day temporary cover across all our core sectors. Every temp on our books has been pre-vetted with verified references and compliance documentation. No minimum booking period.
Fully managed payroll available, including holiday pay and pension auto-enrolment.
Temporary Staffing
Temporary Staffing
Same-day and next-day temporary cover across all our core sectors. Every temp on our books has been pre-vetted with verified references and compliance documentation. No minimum booking period.
Fully managed payroll available, including holiday pay and pension auto-enrolment.
Executive Search
Executive Search
A structured, confidential search process for roles where the stakes are highest. Full market mapping, competency-based assessment, and psychometric profiling.
Led by a senior consultant with a minimum of 10 years of sector experience. 12-month placement guarantee as standard.
Executive Search
Executive Search
A structured, confidential search process for roles where the stakes are highest. Full market mapping, competency-based assessment, and psychometric profiling.
Led by a senior consultant with a minimum of 10 years of sector experience. 12-month placement guarantee as standard.
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1. Community
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Meet Our Founder
I started this agency in 2009 with a phone, a laptop, and 15 years of in-house recruitment experience. I had spent long enough watching agencies send the wrong candidates, miss deadlines, and charge fees they had not earned. I knew it could be done better because I had been on the receiving end of everything that was wrong with it.
Seventeen years later, we have placed over 3,000 candidates, built a team of 24 specialist consultants, and kept clients who signed up in year one. We are still independent, still privately owned, and still run by someone who actually worked in recruitment before deciding to sell it.
What I Believe
- Every client deserves a consultant who understands their sector, not just their job spec
- Candidates are professionals, not stock to be shifted
- Recruitment fees should reflect the work that went into earning them
- If we cannot fill a role properly, we will say so upfront
- The best agencies are built on repeat business, not one-off transaction